Troubleshooting
The Troubleshooting module is your reference point whenever something doesn't behave as expected inside Kleverish. It collects known error fixes, answers to frequently asked questions, and the fastest way to reach the support team.
Why it matters: A quick self-serve fix keeps your audits, tracking and reports on schedule — and when self-service isn't enough, knowing exactly where to ask gets you a faster answer.
Before you start
- A Kleverish account you're logged into
- The exact error message or a screenshot of the issue, if you have one
In this section
Key benefits
Helpful tips
- Most issues are resolved in minutes by checking Common Errors first.
- The FAQ page covers account, billing and tool questions without waiting on a reply.
- Support tickets get resolved faster when you include a screenshot and the steps to reproduce.
- Bookmark this page — it's the fastest route back to help from anywhere in the docs.
Common mistakes
Common mistakes
- Contacting support before checking Common Errors or the FAQ, which often have an instant answer.
- Reporting an issue without any details — a vague "it's not working" slows down every fix.
Troubleshooting
I found a bug — what should I do first?
Check Common Errors for a known fix. If nothing matches, note the exact steps that caused it and contact support with a screenshot — that's the fastest way to a resolution.
Where do I get help if this section doesn't solve my issue?
Use Contact Support to reach the Kleverish team directly, or check the Frequently Asked Questions page for answers to the most common account and tool questions.
Watch the Complete Tutorial
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