Common Errors

Review the most common issues users face and the quick fixes that can help resolve them.

Why it matters: Most blockers are two-minute fixes once you know where to look.

Before you start

Step-by-step

1
Sitemap won't parse

Verify that your sitemap URL returns valid XML. For WordPress websites, you can also try the sitemap index, such as /sitemap_index.xml.
2
Module shows no data

Check that the required project setup is complete, such as adding keywords, connecting GBP, and syncing data. Review the relevant module guide for setup instructions.
3
Connection issues (GBP/GA4/GSC)

Re-authorize the Google account that owns the property, then open the relevant module and click Sync Now.
4
Fetch or Scan Limits Reached

Check your plan's monthly usage limits. Your available allowance resets with each billing cycle, and you can upgrade your plan if additional capacity is required.

Expected result

You can self-solve the most frequent issues in minutes.

Helpful tips

When something looks broken, re-run or re-sync first — most 'bugs' are stale views.

Common mistakes

Re-entering data before checking filters — a date filter hides more data than any bug.

Something else is wrong

Head to Contact Support with your project name, the module, and what you expected vs saw.

Try this in your own dashboard

Full platform access, no credit card.

START FOR FREE Ask Support