Understand Brand Mentions

Mentions, citations, recommend rank and competitor share — what each score means.

Why it matters: Interpreting the numbers correctly tells you whether to build content, authority, or both.

Before you start

  • At least one completed scan

Step-by-step

  1. 1

    Visibility score & mentions

    The score is a cross-engine index of how often you appear; brand mentions count appearances in answers and citations (aliases included).

    Visibility score & mentions in the Kleverish dashboard
    Step 1 — Visibility score & mentions in the Kleverish dashboard
  2. 2

    Recommend rank

    When AI does recommend you, this is your average position in its list — #3 of a shortlist is strong.

  3. 3

    Citations & competitors

    Top Citations show the exact URLs engines relied on; Top AI Share Competitor names the brand winning your queries.

    Citations & competitors in the Kleverish dashboard
    Step 2 — Citations & competitors in the Kleverish dashboard

Expected result

You can read a scan and name the gap: unknown to AI, under-cited, or out-ranked.

Helpful tips

  • The citation URLs are a literal to-do list — those are the pages to appear on.

Common mistakes

  • Panicking at 0% early — most local brands start there; that's the opportunity.

Troubleshooting

An engine shows No while others cite you

Engines index differently. Note which sources that engine trusts (see citations) and target them.

Try this in your own dashboard

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